Frequently Asked Questions
Everything you need to know about shopping with Savoy.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. Since Savoy collections feature both tailored and oversized fits, we recommend checking the specific measurements provided for each garment to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange. Please note that personalized or final sale items are not eligible for return.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery. International shipping times vary by destination, usually ranging from 7-14 business days.
What materials are used in Savoy garments?
Savoy is committed to quality. We primarily use premium natural fibers including organic cotton, mulberry silk, and responsibly sourced wool. Detailed material compositions are listed under the 'Fabric & Care' section of each product.
Do you ship internationally?
Yes, Savoy ships to over 50 countries worldwide. International shipping costs and estimated delivery dates are calculated at checkout based on your location and the weight of your order.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your shipment's progress in real-time.